Terms & Conditions

  • Payments: Please make payments via Cheque/NEFT/RTGS to "Dhwani Creative Design Studio."
  • Orders: Accepted and executed with 100% advance payment only.
  • Cancellations: Permitted within a 24-hour window from order placement; contact info@neithernor.in with order details.
  • Damages: We reserve the right to deduct expenses for damages associated with returns.
  • Customized Products: Non-exchangeable; basic alterations only.
  • Delivery: Timeframes are approximate, with orders generally delivered within 2.5 weeks.
  • Unique Variations: Products may slightly differ from pictures, adding to their distinctive appeal.
  • Customization Upcharge: 15% for orders beyond standard sizes (Small, Medium, Large, Extra-Large).
  • Measurement Submission: For custom orders, customers must provide measurements and details in the format provided.
  • Defective Products: Notify us of defects or errors within 3 days of receiving the merchandise.
  • Cancellation Policy: Accepted within 24 hours of order placement; returns not accepted, but minor alterations can be addressed.
  • Quality Defect Cancellations: Video proof required for cancellation due to quality defects.
  • Jurisdiction: All terms subject to Mumbai jurisdiction.