Terms & Conditions
- Payments: Please make payments via Cheque/NEFT/RTGS to "Dhwani Creative Design Studio."
- Orders: Accepted and executed with 100% advance payment only.
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Cancellations: Permitted within a 24-hour window from order placement; contact info@neithernor.in with order details.
- Damages: We reserve the right to deduct expenses for damages associated with returns.
- Customized Products: Non-exchangeable; basic alterations only.
- Delivery: Timeframes are approximate, with orders generally delivered within 2.5 weeks.
- Unique Variations: Products may slightly differ from pictures, adding to their distinctive appeal.
- Customization Upcharge: 15% for orders beyond standard sizes (Small, Medium, Large, Extra-Large).
- Measurement Submission: For custom orders, customers must provide measurements and details in the format provided.
- Defective Products: Notify us of defects or errors within 3 days of receiving the merchandise.
- Cancellation Policy: Accepted within 24 hours of order placement; returns not accepted, but minor alterations can be addressed.
- Quality Defect Cancellations: Video proof required for cancellation due to quality defects.
- Jurisdiction: All terms subject to Mumbai jurisdiction.
